Reward points can be earned by the users upon completing the challenges, online courses, and other wellness activities. The wellness administrator defines a set number of points for the various activities of the wellness program, and users can earn them by completing the activities and logging the details on time.
The points can be redeemed only from the Wellness360 web platform and the Wellness360 mobile app.
Users can redeem points from the 'Rewards' page, accessible via the menu bar or the 'Rewards' section on the dashboard, both of which redirects to the Rewards page.
Redeeming Reward Points from the Web Portal:
1. Log in to the Wellness360 web platform.
2. Find the ‘Rewards’ section on the dashboard, click on the Points Balance displayed and then click on 'Rewards' Icon.
Or
Navigate to the Rewards section in the Menu bar. Click on the 'Redeem' Icon.
3. You will be redirected to the eGift Cards page. A list of all the relevant eGift cards set by the program administrator will be displayed.
4. Clicking on the Amount displayed for any specific Gift card will open a pop-up, where your available points and amount will be displayed. After entering the redeemable amount, Click on 'Place Order'.
5. Once you click on 'Place Order', your rewards points will be deducted and your order will be placed. you will receive a notification with a redemption code on the email address associated with the wellness platform account.
6. If you have not received the redemption code on your email account, contact the support team through an email with all the relevant details.
From the Wellness360 mobile app:
The Rewards can be redeemed from the Wellness360 mobile app by tapping on the 'Rewards' button in the pop up which will be displayed after clicking on the Points Balance, from the Rewards section of the Dashboard .
- From the dashboard -
- By navigating to the 'Rewards' Page, from the 'More' Option in the Bottom right of your screen.
Tapping on 'Redeem' on the Rewards page will take you to the page with the eGift cards set by the program administrator. Click on the one of your interest and tap on the CTA.
A pop-up will open with the relevant details. Enter the redeemable amount and 'Place Order'.
You will receive a confirmation email regarding the reward redemption.
If you have any questions or concerns, Please reach out to Wellness360 support for further assistance.
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