How Can I Add More Administrators to the Wellness Program?

There can be more than one administrator for the wellness program. The current administrator of the program can provide this access to other users from the admin portal.

Note: Only members with complete administrator privileges can provide admin access to other members.

Providing Access to Administrator Role

1. Log in to the admin portal.

2. Navigate to the 'User Setup' section from the left menu panel.

3. Click on 'Users'.

4. A list of all the registered users of the wellness program will be displayed on the Users page.

5. There are 3 action icons across each user record - 

• Edit - to edit and update user information

• Reset Password - to allow the employee to reset their password. Know more about it.

• Terminate Employee - to terminate the employee from the wellness program. Know more about it.

6. Click on the 'Edit' icon across the user record which will be getting administrator access.7. A pop-up window with the current information of the user will be displayed.

8. Choose the 'Client Admin' or 'Select All' option under 'Role' in the edit user pop-up. When the option 'Select all' is chosen - the employee will have user and admin access.

9. Click 'Update' at the bottom of the page to save the changes.

10. You will receive a confirmation message after the administrator access has been updated successfully.

11. Once the user has admin access, they can see the admin portal link in their user portal at the top right beside the Support Center icon.

Note: The same login credentials can be used to log into the user and admin portals.