How to Cancel or Decline a Friend Request?

Although the idea of allowing Friend Requests through the wellness program is to improve social wellbeing amongst co-workers, there could be times when users might have to cancel or delete any Friend Requests.

When a user sends a friend request but wishes to retract it, they can cancel the friend request they had sent out.

On the other hand, if a user does not want to accept a certain friend request sent by another co-worker, they can decline the friend request.

This can be done from the web portal or the Wellness360 mobile app.

Canceling from the user portal: Log in to the web portal

1. On the home page, locate your "user profile icon" in the top right corner. Click on the "icon" to reveal a drop-down menu. From the menu, select "Profile" and Click on "Friends thumbnail" right below your name.

2. On the pop-up screen, Choose "Friend Request" to decline any new friend request and click "Reject".

3. Click on the friend's name to open their profile. Under their profile photo, click on the dropdown showing 'Request Sent'.

4. Click on 'Cancel Request' in the dropdown to retract the sent friend request.

6. The friend request will be canceled.

Declining from the Wellness360 mobile app: Log in to your account on the Wellness360 mobile app.

1. Click on the bell icon at the top right to find the Friend Request notifications.

2. The notification bell icon can also be found in the Profile section from the left menu panel.

3. The Friend Request will have options to Accept or Reject the invite.

4. Tap on ‘Reject’ to decline the received friend request.

If you have any questions or would like additional help, please reach out to Wellness360 support for further assistance.